Privacy Policy

INFORMATION WE USE, HOW & WHY

When shopping online with The Kacha Tribe, we ask for information such as your name, email address, delivery address, and payment details. A contact number may also be requested in case we need to reach you regarding your order. This information is essential for processing, shipping, and keeping you informed about your order.

SAFETY & SECURITY OF YOUR INFORMATION

Our website uses the latest secure server technology to protect your information to the highest standards. We use Secure Sockets Layer (SSL) encryption to ensure your data is transmitted securely and safely. It is virtually impossible for unauthorized parties to access your data.

CONTACTING US BY TELEPHONE

To help maintain excellent customer service, calls to our customer service team may be recorded for quality and training purposes.

E-MAIL PROTECTION

We value your privacy and will never pass your email address or any contact information to any third-party organization without your consent.

SOCIAL MEDIA

When using our social media tags like #TheKachaTribe, keep in mind that your content is shared publicly. Please avoid including sensitive personal details such as your address, phone number, date of birth, email, bank details, or place of work in public posts.

Your styled outfits or tagged photos may appear in:

        Our Home Page if selected by our team

        Our Instagram, Facebook, and Twitter handles

        Social Media Feeds using hashtags associated with our brand

        Our Lookbooks, Journal Pages, or Promotional Content

WHAT IF I WANT TO KEEP MY POSTS PRIVATE?

If your social media accounts are set to "private," your posts will only be visible to your approved followers. If your account is public and you do not want your images or content shared, we recommend avoiding our official hashtags or removing them from your posts.

YOUR RIGHTS

You have the right to access the personal information we hold about you. Please contact our Customer Service team if you'd like to review, update, or delete your information.

SAFETY & SECURITY

Once an order is placed, we do not store your full payment card details. We only retain the last four digits and a unique token provided by your payment provider. This ensures safe transaction processing and reduces the risk of fraud.

USE OF ‘COOKIES’

Cookies are small text files stored by your browser on your device. They help personalize your shopping experience by remembering preferences and enabling smooth navigation. These cookies do not store personal data. You can choose to disable cookies in your browser settings; however, some site functionalities may be affected.

THIRD-PARTY SERVICES

We may use third-party services (such as Payment Gateways, Google Analytics, etc.) to facilitate our business operations. These providers have their own privacy policies regarding the data we share with them for transaction processing and analytics purposes.

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

CHILDREN’S PRIVACY

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

CONSENT

By using our website and providing personal information, you consent to our collection and use of the information in accordance with this Privacy Policy.

POLICY UPDATES

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date. We encourage users to review this page periodically.