Shipping Policy

At The Kacha Tribe, we are committed to delivering your orders in a timely and secure manner.

Shipping Charges
We offer free shipping across India for all prepaid orders. For Cash on Delivery (COD) orders, an additional fee of ₹70 will be applied.
Please note: Deliveries to remote or non-serviceable areas may incur an extra charge, which will be communicated if applicable.

Dispatch Timelines
All domestic orders are typically processed and dispatched within 3–4 business days.
Delivery timelines may vary depending on the destination and local courier logistics.

Delivery Method
We currently offer standard shipping for all orders. After dispatch, orders usually arrive within 7 business days.

Delivery Limitations
We do not ship to P.O. boxes. Please ensure you provide a complete residential or commercial address to avoid delivery issues.
The Kacha Tribe reserves the right to decline shipping to any address deemed unsafe or unreliable.

Order Tracking
Once your order has been dispatched, you will receive an email with the tracking link and shipment details. You can also track your order by logging into your account on thekachatribe.com.

Damaged Shipments
In the unlikely event that your order arrives damaged, please get in touch with us at hello@thekachatribe.com immediately. We will resolve the issue with a refund or replacement as applicable.

Note: All orders placed on thekachatribe.com are governed by our Terms & Conditions and policies.